Marketplace › Help center

Help center

Find answers before contacting support

How do I register?

Select Create account and complete the available email or Google sign-up flow. Use an account you control and keep your verification codes private.

How do I find an offer?

Choose a category or game, search for an item and use the price, delivery and seller-rating filters. Check the offer details and seller store before paying.

How do I sell?

Create one account, then open Become a seller and submit an application. Approval is required before publishing seller offers.

Open seller application
I have a payment or delivery problem

Keep the order ID and payment transaction reference. Open the order to contact the seller or use its dispute action, then open a support ticket if you need help. Do not confirm receipt before checking the delivery.

Can I get a refund?

Contact support with your order details. Support must review the case and communicate any available refund method. Crypto payments are normally irreversible; the site does not currently offer a blanket refund guarantee.

Open a support ticket